Well didn't that just go the way all our appointments go down here in OZ. We got to the MRI at the prescribed time, 10:30 and were told your appointment isn't until 12 noon. Come back later.
Seriously, is this not Wizard of Ozish? So, we had the front desk call someone in Patient Relations, Kristen, who listened to us complain about the communication in the system and what lack of confidence we were having with both the hospital and clinic. ARGH what is their deal?
The short story goes like this: Mike got in to his MRI before noon. Thank goodness we hadn't left the facility and someone heard us. Still, we are extremely frustrated. Tomorrow is the appointment with the surgeon and a flexible sigmoidoscopy. We'll see if they get this right and I believe Mike is loaded for bear and Dr Madoff doesn't know it yet, but he is invited along on this hunting trip.
What a deal!
Wish us lots of luck!
Peace,
Karen
3 comments:
It spells 'SNAFU' to me and as always the little guy has to suffer. Maybe Mike needs to borrow some of my very bad temper in situations like this although it probably wouldn't help since these people are immune to outbursts of indignant frustration. Will continue to keep you covered on this end. Keep us posted and please don't bust a blood vessel.
Luv you guys! terry. . . .& Judy
Thanks Terry,
I have just broke Mike of his very bad temper so you come do the dirty work for him!
Thanks for watching our back.
Love,
Karen
Well doesn't that just SUCK! Sorry this keeps happening to you two :(
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